what our clients say
Home Instead Senior Care
"We first started working with Cadnet a number of years ago for maintenance and support of our server and we haven’t looked back since. They now host over 900 email accounts for us, they are our main hardware and software supplier and are also our recommended partner to our network of over 100 franchise offices.
Their on-going support is second to none and response times when you experience an issue are great. As well as being extremely knowledgeable the team at Cadnet always endeavour to explain things at a level that even the most basic PC user can understand, in fact, at times they just feel like an extension of our own team.
We would highly recommend Cadnet to any organisation large or small."
Sadie Boundy
IT Manager
Excelsior Group International
"We have contracted Cadnet to provide our support and maintenance for our IT systems since 2002.
We have been extremely pleased with their speed of response and provision of solutions as our electronic systems have evolved.
Maintenance and networking across two operating sites and operating companies is practically troublefree and support is delivered in a friendly and timely manner."
David White
Director and General Manager
Jonesco
"I give them problems, they (more or less always) give me solutions.
A bunch of talented, friendly individuals who, as a team, provide the technical support necessary to cover the multitude of issues encountered in the modern systems environment…"
Jim Bishop
Systems Analyst
Home Instead Senior Care - Chester
"We find Cadnet provide a good ‘value for money service’, they are excellent at returning calls and completing tasks.They have a good turnaround with issues and we find their Team very polite and knowledgable."
Chris Broadbent
Director
Desser and Co.
"We have used the full range of services from Cadnet over the years and have always received a professional solution, be it networking, support or web design"
Gordon Desser
Managing Director
Service Options
At Cadnet we offer a range of maintenance services to match your requirements. If none of our off the shelf options exactly match your requirements or budget, we are happy to work with you to create the perfect solution
Foundation Maintenance
Covering all aspects of hardware and software support, with a guaranteed 8 hour response time, this service is ideal for those who need answers fast. Although parts are not included this is generally an effective yet inexpensive option.
Premium Maintenance
Based on the Foundation Maintenance service, this option includes parts and the option for a loan system if needed.
Elite Maintenance
Based on the premium service, this option also includes remote support and proactive monitoring.